MONTAGE Montage Big Sky
A genuinely stunning mountain lodge that has spent four years clawing its way toward the service standard its price tag demands — and still doesn't always get there. Montage Big Sky sits ski-in/ski-out on the quieter Spanish Peaks side of Big Sky, Montana, and competes with Four Seasons Jackson Hole and the newer One&Only Moonlight Basin for the top of the Northern Rockies luxury market. Best for families and skiers who prize space and amenities over polished service.
Families and multigenerational groups booking residences for a ski week, and skiers who want true ski-in/ski-out plus serious on-property amenities (spa, bowling, tubing, pool) to keep non-skiers busy. Also strong for milestone anniversaries if you set expectations around the signature restaurant and spa rather than end-to-end polish.
Flawless, anticipatory service is non-negotiable at this price — Aman, Four Seasons Jackson Hole, or Stein Eriksen will deliver more reliably. Also skip it if you want a walkable village, a lively après scene, or dining variety beyond the hotel walls.
Wildly inconsistent — the single biggest issue at the property. Compass Sports ski valet, spa therapists (Shaka is a repeat standout), and senior management (GM Christian, Director of Rooms Joan) earn genuine raves, but front desk, housekeeping, restaurant, and shuttle execution misfire often enough that paying $1,500-$6,000 a night feels risky. Recurring failures: missed shuttles, uncleaned rooms, misrouted luggage, billing errors ignored after checkout.
Strong at the top, uneven below. Cortina, the Italian signature, draws consistent praise for pastas, risotto, and the wine program; Wildflower Market's pastries and coffee are a daily highlight. Beartooth Pub and Alpenglow get mixed verdicts — sometimes excellent, sometimes mediocre — and vegetarian/lighter options are genuinely thin.
Excellent across the board. Spacious, fireplace in most rooms, heated bathroom floors, high-quality finishes, and the multi-bedroom residences are a standout for groups and multigenerational trips. View categories don't always match what the website suggests — worth confirming specifics before booking.
True ski-in/ski-out via the Lewis & Clark lift, but on the far edge of Big Sky Resort — reaching the Tram and main terrain requires the shuttle or a few connecting lifts. Forty-five minutes from Bozeman airport. Isolated; Big Sky's small town center is a shuttle ride away.
The weakest category. At these rates, the service inconsistency is hard to justify, and several guests walk away feeling overcharged for what they got.
The building itself is the hotel's strongest asset — massive timber lodge, soaring windows, multiple fireplaces, serious art collection, relaxed-luxury rather than stuffy.
Wildly inconsistent — the single biggest issue at the property. Compass Sports ski valet, spa therapists (Shaka is a repeat standout), and senior management (GM Christian, Director of Rooms Joan) earn genuine raves, but front desk, housekeeping, restaurant, and shuttle execution misfire often enough that paying $1,500-$6,000 a night feels risky. Recurring failures: missed shuttles, uncleaned rooms, misrouted luggage, billing errors ignored after checkout.
Strong at the top, uneven below. Cortina, the Italian signature, draws consistent praise for pastas, risotto, and the wine program; Wildflower Market's pastries and coffee are a daily highlight. Beartooth Pub and Alpenglow get mixed verdicts — sometimes excellent, sometimes mediocre — and vegetarian/lighter options are genuinely thin.
Excellent across the board. Spacious, fireplace in most rooms, heated bathroom floors, high-quality finishes, and the multi-bedroom residences are a standout for groups and multigenerational trips. View categories don't always match what the website suggests — worth confirming specifics before booking.
True ski-in/ski-out via the Lewis & Clark lift, but on the far edge of Big Sky Resort — reaching the Tram and main terrain requires the shuttle or a few connecting lifts. Forty-five minutes from Bozeman airport. Isolated; Big Sky's small town center is a shuttle ride away.
The weakest category. At these rates, the service inconsistency is hard to justify, and several guests walk away feeling overcharged for what they got.
The building itself is the hotel's strongest asset — massive timber lodge, soaring windows, multiple fireplaces, serious art collection, relaxed-luxury rather than stuffy.
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